1. General definitions
Jobiver: A platform connecting people in need of labor services with unskilled workers, possibly through agent intermediaries.User: Includes all individuals and organizations using the platform, including:- Customer: The one posting job listings.
- Worker: The one registering to find jobs and performing them.
- Agent: The intermediary who supports worker management.
Service: Includes all functions of the Jobiver platform, such as posting jobs, finding workers, payment support, reviews, complaints, etc. 2. Terms of use
Users must be at least 18 years old and have full legal capacity. Provide honest, accurate, and up-to-date personal information. Be responsible for content they post (job postings, profiles, comments…). Not use the platform for fraud, illegal purposes, unauthorized brokerage, scamming, or harming others.
3. Rights and obligations of parties
| For customers | For workers | For agents |
|---|
Rights | Access to worker connection services. Retain user data, complaints, or refunds per policy. Rate workers after job completion. | Access appropriate jobs and receive payment upon completion. Receive feedback or lodge complaints. Receive legal advice or support in risk situations. | Manage workers, images, or documents per regulations. Access tools for agents (reports, statistics, …). |
Obligations | Pay workers fully and on time. Provide clear and honest job descriptions. Not to deceive, underprice, harass, or exploit workers. | Perform job tasks as agreed. Be honest and clear in communication. Do not accept work you cannot complete. Respect customers; do not disrupt or disrespect. | Select workers transparently and ensure accurate information.Support workers during job incidents.Do not charge illegal fees or revoke user rights. |
4. Content and prohibited behavior
Posting false, insulting, defamatory, or immoral content. Posting fake jobs, disguised recruitment, pyramid schemes, illegal brokerage. Sending spam or unauthorized ads through the platform. Collecting other users’ data unlawfully.
5. Jobiver’s rights to handle violations
Jobiver may suspend or delete accounts if users: Seriously violate these terms. Cause property damage, reputational harm, or legal risks. Are validly reported by multiple users. In special cases, Jobiver may cooperate with authorities.
6. Limitation of liability
Jobiver is an intermediary platform and is not directly responsible for job quality or personal conduct between parties. Jobiver will support dispute resolution, but cannot guarantee all outcomes.
7. Amendments & effectiveness of terms
Jobiver may update these terms at any time to reflect real situations. Amendments will be publicly announced. Continuing to use the service after changes means you agree.
8. Support contact
If you have questions or feedback about the terms of use, please contact: Email: support@jobiver.com.vnHotline: +84 327 337 017